Accepting Credit Cards
Credit cards become a necessity if you
are selling anything greater than
newspapers and gums. If you are really
interested to enroll in the ‘merchant
acquiring’ world then here lies the
details about how merchants accept
credit cards.
During the initial stages of sale itself
the processing of credit cards begins.
In case your customer needs to purchase
a widget she/he hands you their Visa
card. Obtaining this the clerk in that
store swipes it through an electronic
terminal otherwise the clerk punches few
figures and waits in order to get an
“authorization”. After a few seconds,
the clerk receives authorization and
thereby a receipt comes out as a printed
copy of which the customer approves.
Authorization works only after the card
is swiped. After swiping, related data
and card number goes through acquiring
processor which directs the person’s
transaction to his credit card
corporation. Then, this credit card
corporation demands for authorization
from the bank which issued this card.
After attaining approval this issued
bank sends an approved code to credit
card Corporation which is then sent to
acquiring processor. From here, the
approval code goes to the merchant.
This is indeed a long electronic journey
but this takes just a few seconds. Yet
the story is not complete till the
merchant has not received the payment.
This happens only after everything is
settled fine.
Since, settling only happens at the
day’s end when the merchant moves on to
the bank with the sales receipts or by
transmitting these receipts
electronically in batch from a card
terminal. These receipts go through
Acquiring Processor which takes the
initiative as the traffic cop which
directs and finds which transaction is
from which credit card corporations.
These credit card corporations accept
these transactions and send them to the
issued banks where they are posted to
the accounts of cardholders. During this
time, processor credits the accounts of
merchant and a discount rate of 1.75% to
3% is deducted.
Now let us consider e-commerce orders,
mail orders, and phone orders. These are
called as telephone order/mail order
transactions or “MO/TO”. These orders do
not require signature verification in
order to make sure customer’s identity.
Precautionary and preventive techniques
must be adopted for credit cards to be
accepted in a proper manner. Ensure that
you go by the rules that are specified
by the bank. You require a schedule in
order to process credit cards which the
sales staff should follow.
Surely there exists cost which is linked
with the processing of credit cards. The
costs which are related to credit cards
processing are:
Application fee, setup fee, processor
fee, terminal costs, account billing
charge, statement fee, chargeback fee,
authorization fee, transaction fee,
close-out daily fee, and discount
rate.
Inspite of these costs the sales of
credit cards are customer-centered
service. In addition to this, customers
are liable to purchase more while using
credit cards rather than while using
cash.
While accepting cards it must be noted
that different cards require several
procedures.