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WHAT TO CONSIDER WHILE COMPARING ECIG MERCHANT ACCOUNT SERVICE PROVIDERS

Merchant accounts are an asset for merchants and after making the decision to open a merchant account, the next step is to find the merchant account service provider whose service matches the requirements of the merchant. For this, a merchant has to spend time in researching about reputed service providers. The time spent in researching service providers is not a waste since this will avoid pitfalls like choosing service providers who charge hefty fee while at the time, the profits of a merchant’s business is not so high to match the levied fee. At the same time, it is really not required to pay extra when the same services can be obtained for a lesser fee. In addition to taking sufficient time for making the decision, there are some key factors that must be considered that are also as important as the price. These factors are the quality of customer service and the integrity of the service provider.

More information related to these factors follow which can be used for finalizing a good merchant account. Firstly, it is always better to be associated with account providers whose integrity is not questionable. This should be the basic requirement while choosing the account provider. It is quite common to find sales executives who are in a hurry to close a sale for making more money and adding profits for their company. Such executives will not be bothered to address genuine issues which merchants may have. There are some ways to find out whether an executive and the company that he represents are worth considering or not.

The indicating factors of sales executives and companies that merchants should be careful about are:

1) There is nobody who attends to calls and calls that are made at different times of the day are not answered.

2) Merchants will be interested to know about the fee charged and the executive should be able to answer this accurately and explain details, wherever necessary.

3) Some companies do not have their own domain name and function using free domain names and web hosting services that are free of cost. Merchants have to be aware of this and choose account providers who have a credible standing in the market.

4) Merchants should read the details associated with the rates and fee which is found in the company website. If this information is missing, merchants should be careful about the company.

5) It is advisable to search comments posted by the company using online resources and read them thoroughly.

Merchants should not forget the fact that after sales service is as important as pre-sales service. If this point is not considered, there is a chance that merchants may become unsatisfactory in the long run and will find it difficult to address day to day issues that they may face. Reliability is important for round the clock businesses. Toll free numbers, minimal hold times and helpful staff are important facilities that merchants will benefit from. Contact one of our helpful account representatives to assist you in the setup of a high risk merchant account or offshore merchant account for a high risk merchant.